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Running a successful small business is about finding and connecting with the right customers. Business owners are increasingly using their smartphones, and so today we are making enhancements to both the Google My Business and the AdWords Express apps. We hope this makes it easier to find the right customers, whether they are looking for you at their desktop computer or on their phone on the go. See reviews and insights in Google My Business Nothing makes your day like a great review from a happy customer. Starting today, business owners can see reviews from across the web in the Google My Business Android app ( iOS update soon). Business users have told us how much customers appreciate a response, so we are also making it possible to respond to Google reviews in the app, along with real-time alerts if you want to keep a pulse on your reputation online. Wondering how customers are using their smartphones to get in touch with your business? When people find you on Google, you can see ...

What if, as you browsed the web, you were able to quickly identify content that was directly relevant to you, your business, or your passion? That’s one of the ideas behind top-level domains (TLDs). Earlier this year at I/O , we talked about Google’s portfolio of TLDs that will be coming online over the next few years and how we’re investing in this space to develop cool things for the future of the web. A TLD helps you understand what a webpage is all about, like how you can tell that .edu domains are likely to be educational institutions. Today, we’re excited to announce our first new top-level domain in the United States: .SOY. Built with the US Hispanic audience in mind (53 million strong and growing), .SOY means “I am” in Spanish and opens up a new place on the web for everyone to celebrate Hispanic culture - regardless of country of origin or language preference. .SOY is a space for this influential community to create, discover and connect with culturally relevant content an...

“Hey, how do I get my business on the web?” In my nine years at Google, I've heard this question all of the time. To answer, today we’re releasing a short video series (30 minutes total), sharing the same advice we’d give to our friends and family. It’s the advice I’d give to my sister, Marnie, who owns a jewelry store, or my cousin, Scott, who works as a realtor. Video spoiler alert: You won’t need to make a website, but you definitely need a way for your local business to reach potential customers using their mobile phones, tablets, or desktop computers. Video series to help local business owners of all technical levels to get their business found on the web. It focuses on the benefits of creating a Yelp business page , Facebook page , Google+ page , etc. The great thing about video is that you can pause at any time and work at your own pace. Next time you hear the question: “How do I get my business on Google?”, please share the link and help get more local businesses online! ...